CASE CLINIC
MEDCARE SERVICES

Case MedCare Loyalty Card | Rewards for Your Health | Case Clinic Uganda

Case MedCare Loyalty Card★ 5% Bonus on Every Top-Up★ Earn Points at Every Visit★ Redeem at Lab · Pharmacy · Radiology · Consultations★ No Expiry on Your Funds★ Case MedCare Loyalty Card★ 5% Bonus on Every Top-Up★ Earn Points at Every Visit★ Redeem at Lab · Pharmacy · Radiology · Consultations★ No Expiry on Your Funds★

CaseClinic✚ CaseHospital✚ CaseMedInsurance✚ CaseMedServices✚ CasePharmacy✚ CaseDiagnostic✚ CaseClinic✚ CaseHospital✚ CaseMedInsurance✚ CaseMedServices✚ CasePharmacy✚ CaseDiagnostic✚

✚ Emergency Kampala · Entebbe · Naalya · Jinja 📅 Book a Visit

★ Member Rewards Programme

Uganda's Most Rewarding Health Card.

Unlock Exclusive Rewards.

Enjoy a 5% bonus on every cash top-up, earn redeemable points, and get a special 5% new member discount. Prioritise your health — and save more while doing it.

🎁 5% New Member Discount ✓ 5% Bonus Every Top-Up ✓ Points in 24 Hours ✓ 100% No Treatment Limit ✓ Funds Never Expire

5% Bonus on Every Top-Up

24h Points Redeemable Within

4 Locations to Use Your Card

∞ No Expiry on Your Funds

✚

CaseMedCare

Loyalty Card · Member Rewards

★

Member Since

CASE · XXXX · XXXX

+5% Bonus

How It Works

Simple as One,
Two, Three.

The Case MedCare Loyalty Card is Uganda's most rewarding healthcare card. Load funds in advance, earn a 5% bonus instantly, and use your balance at any Case facility — no cash needed at the desk. Your funds never expire and your points are ready within 24 hours.

★ Apply for My Card

Simple Steps

How Your Loyalty Card Works

Apply for Your Card

Sign up at any Case clinic reception or apply online. Every new member receives an exclusive 5% welcome bonus on their first top-up.

Load Your Card

Top up your card with any amount — Mobile Money, cash, or card. A 5% bonus is added automatically every time you top up.

Visit & Earn Points

Present your card at reception when you visit. Points are earned on every consultation, lab test, scan, or pharmacy purchase.

Redeem Your Rewards

Your points are ready to redeem within 24 hours at the laboratory, pharmacy, radiology, or towards consultation fees.

Redeem Anywhere in the Case Network

Use Your Points Here

🔬

Laboratory

All Lab Tests

💊

Pharmacy

CasePharmacy

📡

Radiology

Scans · X-Ray · Ultrasound

🩺

Consultations

All Doctor Visits

Why Members Love It

The Benefits

💰

Financial Convenience

Deposit in advance and use your balance for future medical expenses. No more rushing for cash at the desk when you or your family need care.

♾️

No Expiry on Your Funds

Unlike insurance policies with renewal deadlines, your deposited funds remain on your card indefinitely — available whenever you need them.

★

Instant 5% Bonus

Every time you top up your card, we add 5% free. Your first top-up as a new member also earns an exclusive welcome bonus.

⚡

Points Ready in 24 Hours

Earn points on every visit and redeem them within 24 hours. Fast rewards that work as quickly as you do.

🏥

Use Across All Locations

One card, four Case clinic locations. Kampala, Entebbe, Naalya, and Jinja — your card and your balance travel with you.

👨‍👩‍👧‍👦

Cover Your Whole Family

Use your card for family members visiting Case facilities. One card can serve the whole household across all departments.

🚫

No Insurance Limitations

Unlike health insurance that may exclude certain treatments or impose coverage limits, your loyalty card gives you full access to services based on your available balance. No restrictions.

🧓

Support for Elderly Patients

Since some insurance plans do not cover elderly individuals, the loyalty card provides a dedicated financial buffer — ensuring our older patients always have access to the care they need.

📲

Flexible Top-Ups, Any Amount

Deposit any amount at your convenience — small or large. Plan your healthcare budget on your own terms, topping up whenever it suits you.

Mu Luganda · In Luganda

English

The Case MedCare Loyalty Card is simple. You put money on your card at any Case clinic. Every time you add money, we give you 5% extra free. When you visit the doctor, go to the pharmacy, do a lab test, or get a scan — you just use your card. No cash needed. Your money never expires. Points are ready in 24 hours.

Luganda

Ekaadi ya Case MedCare enkola bw'eti: osobola okuteekawo ssente ku kaadi yo mu ddaakitaali ya Case eiri wonna. Buli lwe oteekawo ssente, tuwa wewa 5% eya buwule. Lwe ojja ewa ddokoota, ku ffaamu, oba ku laboratori, osimba ekaadi waawo — tasanga kuteeka ssente. Ssente zo tezisaako. Amanye gabeekebwa mu saawa 24.

Everything You Need to Know

Loyalty Card FAQs

The Case Hospital Loyalty Programme is a rewards initiative designed to show appreciation for our patients' continued trust and loyalty. The programme rewards members with a 5% bonus on every cash top-up, redeemable points at the Laboratory, Pharmacy, Radiology, and Doctor's Consultations — plus a special 5% welcome bonus for all new members.

Signing up is quick and easy. Visit any Case clinic reception — at Kampala, Entebbe, Naalya, Kira, Jinja, or Kasese — and ask to register for your Case MedCare Loyalty Card. You can also apply via WhatsApp on 0764 209 889 or call us on 0701 250 362.

Yes. Your Case MedCare Loyalty Card is valid and redeemable at all six Case locations — Kampala, Entebbe, Naalya, Kira, Jinja, and Kasese. One card, every location.

Points can be redeemed at the Laboratory, Pharmacy, Radiology departments, and towards Doctor's Consultation fees. Your card balance (funds deposited) can be used for the full range of Case services based on your available balance — with no treatment exclusions or coverage limits.

If you lose your card, contact us immediately on 0701 250 362 or 0800 323 277. Our team will verify your identity and assist you in securing your account and issuing a replacement card. Your balance and points are safely stored on our system.

Please contact our team at the desk or call 0701 250 362. Our staff will assist you in verifying your account and processing your visit. We recommend always carrying your card to ensure the smoothest experience.

Your Case MedCare Loyalty Card can be used for family members visiting Case facilities. Speak to our reception team about how to register family members to your card account for seamless family healthcare management.

Call us on 0701 250 362 or 0800 323 277 (toll free). WhatsApp our team on 0764 209 889. You can also visit any Case clinic reception to top up in person or check your current balance and points.

Call Us

📞0701 250 362

📞0800 323 277 (Toll Free)

💬0764 209 889

✉️casemedicalservices@casemedservices.org

Visit Us

📍Plot 69-71 Buganda Rd, Kampala

🕐Emergency: 0800 211 005 · 24hrs

Ready to Join?
Apply for Your Card Today.

Walk into any Case clinic reception and ask for your Case MedCare Loyalty Card. Or call us to apply. Every new member receives an exclusive 5% welcome bonus on their first top-up.

★ Apply via WhatsApp 📞 Call 0701 250 362 ✉️ Send an Enquiry

Apply at Any Location